Speaker

Benjamin Auffenberg is Head of Sales of PAQATO, your all-in-one tool for successful after-sales automation in e-commerce. For more than five years, the sales expert from Münster has been successfully advising pure players, brands and 3PL providers on how to tap into new upsell, traffic and customer satisfaction potential through automated shipping communication after checkout. In addition to well-known brands like Thalia and Peek & Cloppenburg, the tool around Benjamin Auffenberg and CEO Michael Lüken also inspires e-commerce scale-ups like RoseBikes and KoRo Drogerie.