03.–06.03.2024 #IEM2024

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Digital Summit: : 1,2 Mio. zusätzliche Kundenkontaktpunkte – Wie der Versandweg das Brand Image beeinflusst und den Umsatz boostet | Event on the INTERNATIONALE EISENWARENMESSE KÖLN 2022
Koelnmesse GmbH

Digital Summit: 1.2 million additional customer contact points - How the shipping channel influences the brand image and boosts sales

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25.09.2022 | 1:00 p.m. - 1:30 p.m.
Logistics, EISENforum, Digital Summit

German with simultaneous translator
Koelnmesse GmbH
Messeplatz 1

The event

Many online shops perform well during the shop experience, but once the package is on its way, the customer journey is thoughtlessly handed over to DHL, Hermes or others. The waiting time of customers for the ordered goods offers great opportunities for online shops to upsell and increase customer satisfaction. We at PAQATO show you best practices on how modern online shops can sustainably achieve more sales with automated workflows after the checkout.

EISENforum: Halle/ Hall 11.1 E50/ F51