Automation and processes are the last priority for newly founded e-commerce companies. The construction sites for procurement and setting up the online shop are too big. Customers are often the ones who suffer when orders are lost and customer service can no longer keep up with the many enquiries. In this talk, Tim Sandt explains why it makes sense to invest in automated order management, warehouse management and the like right from the start and how this leads to more customers and sales.
EISENforum: Halle/ Hall 11.1 E50/ F51